Take it from our most valued people: our clients.

Business Insurance Client - Claims

I couldn’t ask for a better claims representative.  HMS goes above and beyond to help their clients.  I have even been called personally to make sure I was ok after I was involved in a personal accident.  The representatives really know their job and I believe are a major asset to HMS Insurance.

Business Insurance Client

I just wanted to share how grateful I am for all the help & support I get from my HMS team.  They are always helpful, informative & offer a great deal of support to my team.  They are super responsive & always willing to go out of their way for any issues that arise, and we had quite a bit during Covid.  It was nice to be able to count on them for help & support.

Personal Insurance Client

My son needed renters insurance.  Neither of us knew much about it and didn’t know where to go for this.  We see SO MANY ads on TV but they often seem confusing in their presentation.  So we decided to explore HMS.  My husband and I have had homeowners insurance through HMS for decades.  Our representative explained the renters insurance policy to us very well.  She was very patient and reassured us on several questions we had.  Everything was handled online, which was new to us.  What a GREAT JOB!

Surety Bond Client

The results-oriented philosophy has been evident since the start of our relationship.   They have been creative in resolving complicated circumstances in order to gain the surety’s support of special projects and our overall business plan.  Whether it’s financial advice, planning or recommendations with surety-related language in contracts and bond forms.  HMS has consistently proven itself to be an asset to our business.

Employee Benefits Client

Our representative has always done such a fantastic job helping me and our employees with issues both big and small.  She is very responsive, has consistently been able to help us quickly resolve some very time-sensitive problems, and always takes the time to thoroughly explain what’s going on.  She is happy to answer even my silliiest questions. Having worked with many brokers in the past, I can honestly say I feel very llucky that our group has HMS and our benefits team.

Business Insurance Client

My agent did his usual excellent year-end review this morning and we feel we are ready for the next year with out any hesitation.  I feel after each review, we better understand exactly what our policies cover.  He discussed things in enough detail that we can make sure we have provided the proper information necessary to keep costs in check and avoid the unexpected additional costs.  We have had another year of wonderful customer service from our HMS team.

Personal Insurance Client

My HMS representative was very helpful in explaining our insurance policy.  She also had some good ideas to help us save money.  She was friendly and personable.

Surety Bond Client

The HMS team is the best…always on time…always available and ready to help.  As a matter of fact, we have recommended many businesses and individuals to HMS.  This is how much we regard our HMS team.

Business Insurance Client – Claims

All of HMS employees that I have contacted regarding claims have been extremely helpful. They always have the answers to my questions. Very professional!

Employee Benefits Client

I would like to recognize our HMS benefits team.  They are a true asset to HMS!  They work so very well together and are always on top of everything.  All are always quick to respond, not matter the topic or time of day.  I am very happy and pleased with our team.

Personal Insurance Client

Every time I’ve had to contact HMS for any reason, I’ve always received excellent customer service.  I don’t ever plan to change insurance companies.  HMS is by far the best insurance company that I’ve every had the pleasure to do business with. Very professional group of people!  Thanks for a job very well done!

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